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Terms and Conditions

Terms and Conditions-Mansi Cab

  • This website is operated under the control of Mansi Cab, company operating under the segment of Travel and Tourism.
  • Mansi Cab owns the information, offers, tools & services and we make this available for general use upon acceptance of all terms, conditions, and policies shown here.
  • By visiting this website, you are abiding all terms and conditions stated here. You can always refer to these terms and conditions by clicking on a hyperlink provided all around the website.
  • These terms and conditions are applicable to all users, customers, vendors, suppliers, merchants, visitors, and any other entities.
  • Any updates or regulations can be constantly seen on the website at any moment in time. These terms of service are subject to change/update as government regulations, guidelines, and updated policies. Mansi Cab reserves the right to change/update these terms at any moment.

User Panel

  • You cannot use our services for any activities against legislation/ laws of the land or for unauthorized purposes
  • You are not supposed to post any obscene, pornographic, defamatory, or unlawful content on our website, our social media handles, or feedback sections/sessions.
  • You must not transmit any worms, viruses, or any codes which have a destruction motive
  • We reserve the right to refrain from the usage of our services by anyone for any reason at any time.
  • Hereby you agree not to exploit any content provided, duplicity, or sell any of the services without prior permission from Mansi Cab
  • Mansi Cab hereby will cooperate with the laws of the land and will share any of the information asked to retrieve by a court or any lawful authority from the government.
  • The information provided on the site is for information purposes only and we have the right to modify the content at any point in time
  • Prices may vary/change at any moment without notice
  • We have reserved the right to modify/change/discontinue any service which is provided currently without notice at any time and we are not liable to any party for modification or discontinuation of any service
  • Hereby you agree not to use content available on the site for unlawful activities, for any unlawful purposes, to violate any local/international/federal laws, to violate our intellectual property rights, to spread any misleading information, to spam, phishing, crawl, etc

Terms of Service

  • A booking confirmation will be shared officially through email. You are expected to produce the same before availing of any of the services provided on the website, otherwise Mansi Cab reserves the right to cancel the booking or refrain you from availing of the service at any time. Confirmation mail also represents that you have agreed to all the terms and conditions stated on the website.
  • After completion of the journey, the customer is expected to fill out a Duty slip, stating his/her experience with Mansi Cab.. Moreover, it will serve as proof confirming your avail of service failing which no complaints or disputes will be entertained further.
  • Drivers provided by Mansi Cab to you will drive as per the driving recommendations of local transport authorities only. Parking charges, toll charges, state taxes, entry fees, etc. are to be paid by the customer and these will not be deducted under any of our discount offers/coupons, festival bonanza, etc.
  • Unless specified otherwise, all meter readings/distances/timings will be calculated to and fro from our vendors’ garage. Distances between two locations (points) be it an intercity distance or from vendors' garage etc mentioned on the website are approximate. Actual distance may differ depending on the exact geographical location of the points under consideration.
  • Any form of discount are only applicable only on the basic fare and cannot be made available on extra charges like toll, taxes, charges on for extra Kms consumed if applicable, charges for extra hours consumed if applicable, driver allowance, parking, night charges, unless specified. The vehicle booked will be subject to availability. In a case where the car booked is not available on the day of travel the customer will be provided with an alternative equivalent vehicle in the similar segment as applicable.
  • It may happen that for some travel routes, the cab model which was reserved earlier by a customer online will not be able to actually run during travel due to the prevailing road conditions (OR) the probable danger of natural disasters. The reasons mentioned are beyond the control of Mansi CabIn such a case, Mansi Cabwill provide an upgraded cab model which is typically used in that region at an additional charge. If the customer does not want Mansi Cabto provide an upgraded car model a refund will be made.
  • Airport Pick/Drop, Railway Pick/Drop and local car rental services are valid only within city limits. For the afore mentioned car rental services any request for out station travel beyond city limits will entitle the driver to deny services without any liability to refund the booking amount.
  • Customer is liable to pay waiting charges in the case of delay (be it for any reason) exceeding more than 30 minutes from the scheduled pick up time.
  • Customer is liable to pay for any additional distance traveled and also for additional hourly charges if applicable. Any unscheduled changes will attract additional charges as applicable.
  • All bookings under consideration are on a calendar day basis i.e. from midnight 12:00 to midnight 12:00. As an example for a cab booked for 1st Jan where the pickup time is 5:00 p.m. the booking will be valid till 1st Jan 11:59 p.m. and not 2nd Jan 5:00 p.m.
  • Cabs that are booked for outstation (any or all of One way, round trip & multicity) cannot be used for local travel.
  • One-way car rental services have all travel charges like toll, taxes etc. applicable when the vehicle returns back to its original location (garage) after dropping the customer to his destination.
  • If needed, a customer can amend his booking from one way to round trip or from one way to multi city while his travel is in progress. A request for amendment while mentioning the CRN number & reason for amendment has to be made to the support team at Mansi Cabby reaching them on the contact numbers stated in the contact us section of the website. Whether or not to make an amendment as per the request of the customer solely rests with our support team. If the amendment request by the customer is approved our support team they will guide on the difference amount to be paid to the driver as to make the amendment a reality. This amount has to be paid immediately to the driver in cash after our team makes an amendment, failure to do so will not make the requested amendment a reality.
  • The driver will wait for the customer on the travel date for not more than 60 minutes from his pickup time in a case the customer does not inform the driver on the delay, after 60 minutes the booking will be considered as a case of no show and full booking amount will be forfeited.
  • For all travel types (one way, round trip & local) customer has to bear all extra charges like driver allowance, toll, taxes, charges on for extra Km consumed if applicable, charges for extra hours consumed if applicable, parking charges, night charges and any other charges applicable as mentioned on the voucher.
  • For one-way outstation trips the customer will pay for any additional charges in the case where the driver needs to cover additional distance (or) needs additional duration to complete his return journey (whichever of these two higher).
  • Transfers with unspecified distance coverage will only include one way transfer either from airport or railway station to a single location or vice versa. Pickups or drops from multiple locations are not included in such bookings.
  • Cumulative amount of monetary discount shown on our website is only for indicative purpose. The exact discount amount or savings offered depends on the service type.
  • Mansi Cabcannot be hold accountable for any delay or consequential loss caused to the customer due to traffic jam or reasons beyond reasonable control of the driver or lapses on the part of the driver.
  • Mansi Cabcannot be held accountable for any loss, damage, physical injury, and loss of life, etc. suffered by the customer while availing its services.
  • In case of any misconduct or misbehavior by the driver the customer should immediately report to the support team of Mansi Cab and share the experience while mentioning the booking reference number.
  • Mansi Cab cannot be hold accountable for any loss, damage or delay suffered by the customer due to force majeure events.
  • In no event the entire liability of Mansi Cab for any loss or damage arising due to cab services or in the case of a valid refund claim shall not exceed the booking amount paid by the customer.
  • In case of any dispute, parties agree to the exclusive jurisdiction of courts of Nashik, Maharashtra.
  • In addition to all the above mentioned terms & conditions, user terms mentioned on the website apply.
  • In a scenario, where in a customer already has received the driver & cab details and the cab hired does not show up on the day of travel, it will be considered as the failure of the fleet partner of Mansi Cab., Mansi Cab being an on-line car aggregator will take all necessary efforts to provide the customer an alternative mode of transport immediately, in the shortest possible time & if failing to do so will provide the customer a full refund, which will be processed in a maximum 10 days from the day the cab travel was scheduled to begin. Mansi Cab is not liable to reimburse its customer for any expenses like hotel stay charges, flight ticket charges or any other type of monetary expenses which the customer had to bear as a result of no show of the cab on the day of planned cab travel.
  • Mansi Ca b may use the mobile number & email ID shared while making an online booking/ registration with it (or) which is shared while filling its inquiry form for its promotional purposes. Mansi Cab promises that the data will never be sold to any other business entity & will be solely used for its own promotional purposes.
  • It may happen that for some regions that the cab model which was reserved earlier by a customer online cannot be actually made available due to restrictions by local cab associations in that geography, which are beyond the control of Mansi Cab In such a case Mansi Cab will make a full refund.
  • We as a merchant shall be under no liability whatsoever in respect of any loss or damage arising directly or indirectly out of the decline of authorization for any Transaction, on Account of the Cardholder having exceeded the preset limit mutually agreed by us with our acquiring bank from time to time.
  • Customer should only board in taxi permit cab. (Yellow Plate)
  • You agree to receive promotional, transactional, and commercial communications from Mansi Cab through email or SMS.
  • The final cab rental amount inclusive of extra charges if any will attract applicable service tax
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